Modules - Mail Server - POP and IMAP

Overview

ClarkConnect provides both POP and IMAP servers for providing mail delivery to desktop clients.

Installation

If you did not select this module to be included during the installation process, you must first install the module.

Upgrade Issues

For those upgrading to version 4.x, please review the documentation on how to migrate mail to ClarkConnect 4.x

Configuration

Server Configuration

Mail Server Protocols

The mail server supports four different protocols (see screenshot):

• IMAP
• Secure IMAP
• POP
• Secure POP

We strongly suggest using the secure protocols if possible. Keep in mind, you will need to generate an SSL Certificate to enable the secure protocol.

Push E-mail

Some mail clients support the push e-mail feature (also known as the IMAP Idle feature). With this feature enabled on both the server and client, e-mail will appear in your mailbox as soon as it arrives. This feature is most useful on wireless and handheld devices. The following mail clients are known to support push e-mail (IMAP Idle):

• | Thunderbird - Many platforms
• Chattermail - Palm Treo
• FlexMail - Windows Mobile

Mail Client Configuration

Secure POP - Mozilla Thunderbird

If you are using Mozilla's Thunderbird, click on "Tools --> Account Settings", then select "Server Settings" from the navigation bar. Ensure the "Use secure connection (SSL)" checkbox is enabled.

Secure POP - MS Outlook/Outlook Express

For Outlook and Outlook Express, click on "Tools --> Accounts", select the account you wish to configure and click on the Properties button.

Next, click on the "Advanced" tab, and ensure the "This server requires a secure connection (SSL)" checkbox is enabled.

Secure POP - Other Mail Clients

For other mail clients, similar set-up/configuration will exist. Please refer to documentation for your mail client for specific instructions.

Troubleshooting

Connection Failures

Do not forget to open up firewall ports for e-mail. You only need to open the POP or IMAP ports if you plan on picking up your mail from outside your local network. The default ports are listed below:

• POP - 110
• Secure POP - 995
• IMAP - 143
• Secure IMAP - 993

Duplicate E-mails

If you find your POP mail account is downloading the same message over and over, follow the advice on the following web site

Links

• Dovecot Secure IMAP Server
• Setting up an SMTP server
• Adding users to the server
• Adding incoming firewall rules