Modules - Antispam - Training

Overview

You can improve the effectiveness of the antispam systems on your ClarkConnect system by identifying:

• Messages that were spam, but not identified as such
• Messages that were innocent, but identified as spam (false positive)

With a week or two of diligent training with these messages, you can expect to see a more effective antispam engine.

Installation

At least one of the antispam engines must be installed on your system.

• SpamAssassin
• Dspam

Training

There are two ways to train the antispam systems on your ClarkConnect system: webmail and mail-forwarding.

Webmail

Training the antispam system via webmail is simple and more effective. Simply select the messages that you wish to process and press either the Report as Spam or Report as Innocent buttons (see screenshot). You will then be shown a confirmation message before the actual processing takes place.

E-mail Forwarding

	Warning!

Training via e-mail forwarding is available in version 4.1 or later.

Training via e-mail forwarding is not as effective since information is lost when you forward a message. If you decide to use this method, there are two e-mail addresses used for training:

• train.notspam@example.org -- e-mail address for messages incorrectly identified as spam
• train.spam@example.org -- e-mail address for spam that was not identified as such

In order to use this style of spam training, messages must be forwarded as an attachment (see screenshot).

Links

• Dspam